Shipping policy
Shipping
All orders are processed and shipped from our UK warehouse.
Most orders placed before 12.00pm (Monday-Friday) are despatched from our warehouse within 1-2 working days.
Orders placed after 12.00pm during the week or at weekends are processed and despatched the following 1-2 working day.
No orders are processed, despatched, or delivered on Bank Holidays or weekends.
Orders leave our premises on a Royal Mail service or may at times be sent via DPD Local and UPS International depending on order value and location.
Some of our products are fragile and our expert team of warehouse staff is trained in the best packing methods to protect your order. All orders will be delivered to your specified 'delivery' address between the hours of 8.00am to 5.30pm Monday to Friday next working day deliveries will be delivered Monday to Friday only.
Any item not received must be reported to us by email 15 days after the order is placed.